How do I place an order?
We offer several ways to place an order. You can place an order by phone, e-mail, or our website. For more detailed information on placing an order call 918-236-8337
How do I order for a school?
We accept the following forms of payment: Purchase Orders, Credit Cards, Checks, Cash app and Venmo.
How do I pay for my order?
Payments can be made in the form of credit card (Visa, MasterCard, American Express), check or money order. You can pay by phone, e-mail, Cash App, Venmo or our website. Credit card sales will be assessed the current charge imposed by the credit card companies.
Do I get to see a "sample" before you print my order?
You can request an email or mailed pre-production paper proof before we start your print job. Production will not begin on your order until we receive an artwork approval from you.
How long does it take to receive my order?
It depends on what you are ordering. The typical production time for most custom printed products is 2 weeks. Digital photo shirts can be shipped next day at an additional cost. Please e-mail or call us for availability of this service. If you have a specific date to have your garments in hand, please supply us with that date.
Will I receive a confirmation after I place my order?
Yes. You will receive an e-mail confirmation if you place your order by e-mail, or online order form. Be sure to sign and return that confirmation with the appropriate deposit or credit card information to expedite processing the order. Orders will not be processed without the required deposit and signature.
Will I be notified after my order has shipped?
On all orders you will receive an e-mail notification with details of your shipment. We will also call and notify you of any money due for the balance which is given to the UPS driver.
What kind of artwork files do you accept?
We only accept the following file formats many types of art files. The ideal file formats are: JPG,SVG and PNG.
Will the printing fade on my shirts after a few washings?
No. The printed image on sublimation printed t-shirts is very durable and will hold up for a long time as they are directly printed onto the garment using plastisol ink. "Wash" tests that we've conducted in our shop also prove that the printing on "Photo" or "digitally imaged" t-shirts (which are transfers) is durable and holds up to many washings. Digital photo transfers are not as long lasting as screen printed shirts. Washing instructions are packed with the digital transfer shirts.
Do the prices of the products become lower when I buy larger quantities?
Yes. The more you buy, the lower the price.
What is the largest size that can be printed on a T-Shirt?
The maximum image depends on the shirt size and location of the design. Contact our sales department for more information.
I already have shirts. Will you print on them?
Yes. Please contact us for a quote.
Do you sell transfers that I can apply on my own shirts?
No we do not. Our transfers are made to be affixed with high pressure machinery which is not available to the general public.
Do you have a guarantee on the products that you sell?
Our guarantee policy is very simple.
If we make a mistake on your order or the product is materially defective, we will refund your money for the entire order or replace the product.
Do you offer "wholesale" or special prices to the "trade," schools, or non-profit organizations?
Yes. All our prices are Net Wholesale. We do custom quotes on orders over 2,500 pcs and on large contract printing jobs. You can email us, or call. The call is better since we can ask you the questions that will give us the information to give you the best price.
Can I get less than the minimum order?
On most items, no. However, there are a few products that we offer below minimum quantities. Call us for availability and the type of printing available for those items.
Do you sell "blank" or "unprinted" items?
Yes. Call us for pricing and availability.
Do you sell screen printing equipment or supplies?
No
If there is a problem with my order, what do I do?
You should contact us immediately by phone, fax, or e-mail. We want to help you resolve the problem as quickly and effectively as possible.